1. Introduction

Styling My Room (“we,” “our,” “us”) is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, and protect any personal information that you provide to us when you use our Website or services.

Styling My Room is the Data Controller for the personal data you provide on this website. If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided below.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, address, email address, phone number.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our Website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
• Analytics and Tracking Data: Data collected via tools like Google Analytics, Facebook Pixel, and other similar analytics and tracking tools that we may use to understand how users interact with our Website and to improve our marketing efforts.
• Non-Personally Identifying Data: We may also collect data that does not personally identify you, such as your IP address, when you visit our Website. This information is collected through cookies and similar technologies to help us understand how visitors use our site and to improve our services. More details about the use of cookies can be found in our Cookie Policy.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide and manage your access to our Website.
• To respond to your inquiries and provide you with the information, products, and services that you request from us.
• To send you marketing communications, if you have opted in to receive them.
• To improve our Website, products, and services.
• To personalise your experience on our Website.
• To comply with legal obligations.
• For any other purposes that we may inform you about when we collect your information.

4. How We Share Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with:

• Service Providers: Third-party companies that provide services on our behalf, such as:
  • Payment Processing
  • Data Analysis
  • Email Delivery and Marketing: We use MailerLite to manage our mailing list and send out newsletters or promotional content.
  • Hosting Services
  • Customer Service
• Professional Services: We may share your information with our accountants and solicitors for legal and financial purposes, such as compliance with regulations or legal advice.
• Legal Requirements: If required to do so by law, or in response to legal process, we may disclose your personal information to the relevant authorities.

5. Security of Your Information

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented standard security measures, including:

• SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your data during transmission.
• Secure Servers: We store your information on secure servers that are protected by firewalls and other industry-standard security protocols.
• Access Controls: Access to your personal information is restricted to authorised personnel only, and we regularly review our security practices to ensure the continued protection of your data.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymise it.

7. Persons Under the Age of 18

If you are under the age of 18, do not send any personal data to us. We do not knowingly collect, use, or share the personal data of children or minors. If we become aware that we have inadvertently collected personal data from a child under the age of 18, we will take steps to delete the information as soon as possible.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Right to Erasure: You have the right to request that we delete your personal data under certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at hello@stylingmyroom.co.uk.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

We use these technologies, including tools like Google Analytics and Facebook Pixel, to help us understand how users interact with our Website and to improve our marketing efforts.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@stylingmyroom.co.uk
Address: 1 Maude Singer Way, Hurstpierpoint, Hassocks BN6 9GF
Phone: 07752 769095